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All sales are final @ check out, and the reason is, I am not a testing company! Our Protects will always be quality first and price second. For this reason alone, as the only research makeup artist in the world; I pride my products as well as, list all of the ingredients in each one.
Not only on the label, but on my site I have nothing to hide and am above some mineral sites. If I tell you that you will reciceve 3 grams of product in a 10 gram jar, which is the maximum it will hold; you can take it to the Bank so-to-speak. I will, however replace any products for free if they are damaged in shipping, as long as the safety seal is not broken, if your package is damaged please let me know within 24 hours, you can contact me direct here. All damaged returns must be made within 48 hours of receipt of the product by an e-mail notification and of course, products returned must be received at Serjame’s Mineral Cosmetics™ @ 35510 Oleander Ave Yucaipa CA 92399 in re-sellable condition. All cosmetic products such as makeup Foundation, eye shadows or any loose mineral cosmetics of any kind or brushes will not be taken back or refunded by Serjame’s Mineral Cosmetics™ if opened, damaged, other than in shipping or unsealed in any way. Please understand no one wants a used product and of course I will never sell a used product, I am about quality & safety as company first, and would never sell you any products that have been returned from damaged in shipment. I want you to always get the best product for your money!!!
Please note: that Clients must obtain an Authorization number prior to sending back returned damaged products. Such Authorization number may be obtained by having an order number and by e-mailing: serjamebayliss@msn.com. Once such process is followed, refunds will be made minus any fees as stated above in the same manner as original payment. If your package has insurance you will receive a new order at no change, however if you failed to take out insurance if your order is less than stated above ouch you are out! I am not without heart in some cases I will replace orders!
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By using or accessing the Serjame’s Mineral Cosmetics™ web site, you are acknowledging that you agree, without limitation or qualification, to the Terms of Use listed here. Acceptance of these Terms constitutes a legal, binding agreement between you and Serjame’s Mineral Cosmetics™. If you default willfully or negligently, in any of the terms, you shall be liable for all losses and damages caused to Serjame’s Mineral Cosmetics™.
Serjame’s Mineral Cosmetics™ reserves the right to modify the Terms and site content, including product prices and availability, at anytime without notification. Any changes are effective immediately upon posting to our web site.
Ordering Policies:
All sales are final at check out
Serjame’s Mineral Cosmetics™ reserves the right, with or without notice, to cancel an order, refuse service, and/or refuse to ship to certain addresses in their sole discretion.
Submissions
Any unsolicited information, ideas, concepts, materials suggestions, comments, testimonials or techniques provided by you will be treated as nonproprietary. You grant Serjame’s Mineral Cosmetics™ nonexclusive, royalty-free, perpetual, transferable, irrevocable license to use, modify, sell, distribute, reproduce, create derivative works from, or display that information in any form, for any purpose including, but not limited to, developing, marketing, modifying, manufacturing or improving products, services or the web site, without further compensation, or acknowledgment to you.
Privacy Policy
We respect your privacy! Serjame’s Mineral Cosmetics™ does not provide client information to other companies or agencies, unless in connection with legal requirements. Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to.
Product Accuracy
Serjame’s Mineral Cosmetics™ attempts to be as accurate as possible when describing or representing products on the web site. However, Serjame’s Mineral Cosmetics™ does not warrant that the product descriptions, colors or other content on the web site are accurate, complete, reliable, current or error free.
Warranties and Limitation of Liability
The content presented in this site is presented “As Is” without warranties or representations of any kind whatsoever, express or implied, including, but not limited to, warranties of merchant ability, non-infringement or fitness for a particular purpose. Except when applicable law may not allow exclusions of implied warranties.
Serjame’s Mineral Cosmetics™ products are not intended to diagnose, treat, cure, or prevent any disease or condition. We make no medical claims for our products. Any information provided by Serjame’s Mineral Cosmetics ™ is for informational purposes only. Serjame’s Mineral Cosmetics ™ products are not intended to be used on broken skin or open wounds. If you have medical questions, please speak with your physician. Serjame’s Mineral Cosmetics ™ products are carefully hand formulated in strict accordance with the US. FDA Good Manufacturing Practices guidelines.
We take pride in our products, and research sources carefully to bring you the very best ingredients and formulations available. We ask that you please use our products as suggested. Please note that our products are preservative free and therefore require you, as the consumer, to make certain your product is not contaminated after opening. Keeping your product clean and dry is imperative for usage. Please read tips and techniques for assistance with application and brush cleaning suggestions. All of our powdered mineral cosmetics can safely be used on face if marked as a foundation, eyes, lips, nails, etc., with the exception of those formulated with ferric Ferrocyanide (iron blue) and ultramarine blue, which are not approved for use on the lips. The ingredients are noted for each product available through our web site. If a product contains one of these colors it will be noted both on the appropriate product page and the container itself. Please note that several eye shadow |liners contain one of these two colors. Please follow all label instructions carefully.
Serjame’s Mineral Cosmetics™ shall, under no circumstance, be liable for any direct, indirect, special, incidental, or consequential damages of any kind arising from, or in connection to, the use, misuse or inability to use the materials and products available on said web site. In no event shall Serjame’s Mineral Cosmetics™ total liability exceed the amount paid by the user for the materials or products.
Photo Accuracy
Serjame’s Mineral Cosmetics™ makes every attempt to represent our product accurately. Due to differences in monitor configurations, personal perception, and the inability of the camera to capture the depth and tones of mineral cosmetics accurately, Serjame’s Mineral Cosmetics™ encourages clients to purchase sample sizes before committing to full sizes.
Intellectual Property and Copyright
All content available on the Serjame’s Mineral Cosmetics™ web site including, but not limited to, trademarks, text, graphics, logos, images, layout, audio clips, software, icons, video clips, digital downloads, data compilations, and the compilation of all content is the sole property of Serjame’s Mineral Cosmetics™ and are protected by the United States and International copyright and trademark laws. Neither the content or trademarks may be duplicated, modified or sold, in whole or in part, without the written consent from Serjame’s Mineral Cosmetics ™ . The creation of derivative works based on materials contained on the web site including, but not limited to, products, services, fonts, logos, images and graphics, and unlicensed merchandise is prohibited.
Legal Jurisdiction
The laws of the United States and the State of California shall govern any dispute arising out of, or in connection with, your use of the web site or any matter concerning Serjame’s Mineral Cosmetics™, as if the Terms were a contract wholly entered into and wholly performed within the State of California. If any provision of the Terms is found to be invalid by any court having jurisdiction, then that provision shall not affect the validity of any remaining provisions.
We ship all orders within the Continental United States and its territories, Puerto Rico and military addresses by USPS GROUND, Priority Mail or UPS. Sales tax (if applicable) will be added to the total of the order during checkout with paypal. All payments must be made prior to shipping. Please note that we make every effort to update shipping rates and estimated shipping times often.
Insurance is available upon request at the expense of the buyer. Signature required is available upon request and at the expense of the buyer.
Estimated order processing time is 4-10 business days. In fairness to all of our clients, orders are processed in the order they are received. we ship on Tuesday and Fridays
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